Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates Shipping rates are calculated based on the weight of your order and will be displayed at checkout before you complete your purchase.

Delivery Times

European Union: Standard shipping within the EU typically takes 3–5 business days from the date of dispatch.

Worldwide: International orders outside the EU are typically delivered within 7–14 business days from the date of dispatch. Delivery times may vary depending on the destination country and local customs processing.

Carriers We ship using a mix of carriers to ensure the best delivery experience for your location. The carrier assigned to your order will be selected based on your shipping destination and order weight.

Customs & Import Duties For orders shipped outside the EU, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.

Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us and we will do our best to resolve the issue promptly.